Pricing and Fees

Processing fees for payment gateway, exchange, and related products.

ZBX fees depend on product path: crypto payment acceptance, optional fiat settlement, and exchange.

Payment gateway

Payment gateway*	Fee
Crypto Acceptance fee (Crypto to Crypto)	1% + $0.25 / transaction
Crypto Acceptance fee (Crypto to Fiat Bank Settlement)	2% + $0.25 / transaction
Payment Recovery Fee (when recoverable)	1% (min $15) / recovery

*Payment gateway fees can be passed onto the payer at the merchant’s discretion.

Crypto exchange (businesses and HNWI)

Crypto exchange service	Fee
Buy crypto (min $50K USD buy/sell)	1%
Sell crypto (min $50K USD buy/sell)	1%

Volume-based discounts may apply depending on monthly transaction value. Contact support for commercial terms.

Recovery of unsupported or incorrect payments

Payment Recovery Fee applies when recovery is possible. Always instruct customers to pay only the chains and assets enabled for your settlement and deposit wallets. Incorrect network or token transfers may be unrecoverable: see Networks and Currencies and deposit safety notes.