Account Verification and Limits

KYC and KYB verification levels and transaction limits for OTC and card products.

ZBX is required to complete Know Your Customer (KYC) or Know Your Business (KYB) checks before you can use OTC Exchange services and similar regulated products. This supports anti-money laundering (AML) obligations as a licensed Virtual Asset Service Provider.

Verification differs for individuals and businesses, with two tiers: Level 1 provides access with restricted limits, and Level 2 offers higher limits.

Limits summary

	Verification Level 1		Verification Level 2
	OTC	Card	OTC	Card
Fiat to crypto	50,000 EUR / day	3,000 EUR / transaction · 5,000 EUR / day · 20,000 EUR / month	100,000 EUR / day	3,000 EUR / transaction · 10,000 EUR / day · 50,000 EUR / month
Crypto to fiat withdrawal	50,000 EUR / day	n/a	1 million EUR / day	n/a
Verification attributes (KYC)	Name, email, phone number, ID doc, liveness selfie, wallet screen		Level 1 + proof of address, proof of source of funds / source of wealth, wallet screen
Verification attributes (KYB)	Company docs, source of funds, business questionnaire + wallet screen		Custom KYB onboarding

How to start verification

In the merchant dashboard open Settings → Verification:

https://merchants.zbx.boomfi.xyz/dashboard/settings/verification

Complete the steps shown for your account type. Contact support if you need higher limits.

Related

• Unsupported Countries
• Unsupported Business Activities
• Pricing and Fees