Skip to main content
The customer portal is where your customers (not merchants) view their transactions and manage subscriptions.

​
Access

Share the portal URL with your customers (your organisation receives it during onboarding). Attach customers to payments with customer_ident on pay links: see Paylink Features. Contact support if you need the portal URL for your organisation.

​
Transactions

Customers can:
  • Switch between recurring and one-time history
  • Review dates, descriptions, and amounts
  • Download receipts

​
Subscriptions

Where subscriptions are active, customers can:
  • View type, billing cycle, and next payment date
  • Cancel a subscription
Merchant-side control stays in the dashboard under subscriptions and pay links. See Subscriptions.